Please note that, depending on the numbers you choose, your location, and your calling plan,
you may incur long distance or toll charges in excess of your local service charges on your telephone bill.
For a list of access numbers and their locations,
click here.
To find out whether or not you will incur any charges, and if so, the amounts of such charges,
please contact your local telephone company.
Live telephone technical support is available for a fee of $25 per incident.
You are responsible for all telephone charges and any technical support charges incurred even during any free
or discounted periods.
You will be charged the applicable subscription fees unless you cancel your service before the
end of any free or discounted periods.
All plans except free ISP plans are continuous service plans and will auto-renew unless canceled.
All plans will auto-renew at the end of your term for the same program at the then current price.
To cancel your service, please call 1-800-638-9376.
NetZero reserves the right to impose hourly usage limitations.
See Terms of Service for details.
Service not available in all areas.
Unless otherwise indicated, all prices are in United States dollars.
Not all viruses can be detected or cleaned.
As described in the terms of service, you are responsible for any damages caused by your
decision to download email or attachments.
Speed reference compared to major nationally available dial-up ISPs,
set at maximum acceleration.
References to AOL®, EarthLink, MSN and Yahoo
Pricing and savings amounts based on U.S.
standard monthly rates for standard versions of service as of 10/15/2009.
Competitors may offer prepaid packages that may reduce the amount of savings.
AOL®, EarthLink and MSN are trademarks of their respective owners.
Accelerated Dial-Up
Speed reference based upon comparison to nationally available dial-up ISPs, set at maximum acceleration.
NetZero HiSpeed accelerates certain web page text and graphics when compared to standard dial-up Internet service.
Actual results may vary.
Some web pages such as secure or encrypted web pages will not be accelerated.
NetZero HiSpeed is not a broadband service and actual data transmission rates are not faster
than standard dial-up Internet service.
NetZero HiSpeed may not be compatible with proxy based software or services such as content filters or firewalls.
NetZero HiSpeed is only compatible with Platinum service and specified browsers.
Available only for Windows.
Free ISP
The Free service is limited to 10 hours per household per month.
The 10-hour per month limit is per household as we assume that each household has only one
computer and one phone line.
If you are sharing a computer or phone line with other NetZero users,
your hourly usage will be aggregated with those users - even if you have separate Member IDs.
Virus protection cannot detect or clean all viruses.
As described in the terms of service, you are responsible for any damages caused
by your decision to download email or attachments.
